Questions, answered

A plumbing emergency is anything causing active damage or making your home unsafe or unusable — a burst pipe, sewage backup, overflowing toilet, no water, a failed or leaking water heater, or the smell of gas. If water is spreading or you smell gas, shut it off and call us right away.

Yes. Superior Plumbing answers emergency calls 24 hours a day, 7 days a week, including nights, weekends and holidays. A real plumber — not an answering machine — helps you right away.

We prioritize emergencies and dispatch as quickly as possible, often same-day or within hours, depending on where you are in the Burleson area. Call (817) 587-1637 and we’ll give you an honest arrival window.

Shut off the water — use the fixture’s shutoff valve or the main shutoff for big leaks. For a water heater issue, turn off its supply. If you smell gas, leave the home and call from outside. Then clear the area so we can work fast when we arrive.

We believe in upfront pricing — no games, no gimmicks. Before any work begins, we explain the problem and give you a clear price, so there are no surprises even on a late-night call.

Snaking (cabling) uses a flexible cable to break through and pull out a clog — great for most household blockages. Hydro jetting uses high-pressure water to scour the full inside of the pipe, clearing grease, scale and roots for a deeper, longer-lasting clean. We recommend the right method after inspecting the line.

We generally advise against store-bought chemical drain cleaners. They often don’t fully clear the clog, and the harsh chemicals can corrode and damage your pipes over time. Professional mechanical cleaning is safer and more effective.

Warning signs include several drains backing up at once, gurgling toilets, water rising in a tub when you flush, or sewage odors. These point to a main-line clog and should be looked at quickly — call (817) 587-1637.

Pricing depends on the drain and the severity of the clog, so we give you an upfront, no-obligation quote before any work begins. Call (817) 587-1637 and we’ll walk you through your options.

Yes. A backed-up main or overflowing drain is an emergency. Superior Plumbing offers 24/7 emergency drain cleaning throughout Burleson and the surrounding areas.

Snaking (cabling) uses a flexible cable to break through and pull out a clog — great for most household blockages. Hydro jetting uses high-pressure water to scour the full inside of the pipe, clearing grease, scale and roots for a deeper, longer-lasting clean. We recommend the right method after inspecting the line.

We generally advise against store-bought chemical drain cleaners. They often don’t fully clear the clog, and the harsh chemicals can corrode and damage your pipes over time. Professional mechanical cleaning is safer and more effective.

Warning signs include several drains backing up at once, gurgling toilets, water rising in a tub when you flush, or sewage odors. These point to a main-line clog and should be looked at quickly — call (817) 587-1637.

Pricing depends on the drain and the severity of the clog, so we give you an upfront, no-obligation quote before any work begins. Call (817) 587-1637 and we’ll walk you through your options.

Yes. A backed-up main or overflowing drain is an emergency. Superior Plumbing offers 24/7 emergency drain cleaning throughout Burleson and the surrounding areas.

It depends on the age and condition. Most tank water heaters last 8 to 12 years. If yours is near that age, leaking from the tank, or needing frequent repairs, replacement is usually the smarter investment. We’ll give you an honest recommendation and an upfront price either way.

Tank heaters cost less upfront and are simple to service. Tankless units heat water on demand, never run out, save space and last longer, but cost more to install. We’ll help you weigh size, budget and hot-water needs for your home.

A straightforward tank-for-tank replacement is often done the same day in a few hours. Tankless conversions or units needing new gas, electrical or venting take longer. We’ll give you a clear timeline with your quote.

Common causes include a failed heating element or thermostat, sediment buildup, a bad pilot or gas valve, or a corroded tank. Some are simple repairs; a leaking tank usually means replacement. Call (817) 587-1637 and we’ll diagnose it fast.

Yes. A leaking or failed water heater can cause damage and leave you without hot water. Superior Plumbing offers 24/7 emergency water heater service across Burleson and the surrounding areas.

We feed a flexible, high-resolution waterproof camera through your sewer line and watch a live video feed. It lets us see exactly what’s inside the pipe — clogs, roots, cracks, bellies or collapses — and pinpoint the location and depth without digging.

Yes. A pre-purchase sewer camera inspection is one of the smartest checks you can make. Sewer line repairs are expensive and aren’t always visible on a standard home inspection, so knowing the line’s condition before you buy can save you thousands.

Signs include multiple drains backing up at once, gurgling toilets, sewage odors, slow drains throughout the house, soggy or unusually green patches in the yard, and repeated clogs. A camera inspection confirms the cause.

Yes. Tree root intrusion is one of the most common problems we find. The camera shows exactly where roots have entered the pipe so we can recommend the right fix — cleaning, hydro jetting or a repair.

Pricing depends on access and the length of the line, so we give you an upfront, no-obligation quote before any work begins. Call (817) 587-1637 and we’ll walk you through it.

A constantly running toilet is usually a worn flapper, a bad fill valve, or a float set too high. It wastes a surprising amount of water and money. These are usually quick, inexpensive repairs — call (817) 587-1637 and we’ll fix it fast.

Most issues — running, weak flush, leaks at the base — are simple repairs. Replacement makes sense if the bowl or tank is cracked, the toilet clogs constantly, or you want a more efficient, higher-comfort model. We’ll give you an honest recommendation.

Take the tank lid off and push the flapper down to stop water entering the bowl, or close the shutoff valve behind the toilet. Then call us — an overflowing toilet that won’t clear can signal a deeper clog or sewer-line issue.

Water around the base usually means a failed wax ring or loose mounting bolts. It should be fixed promptly because leaking water can damage the subfloor. We reseal or reset the toilet and replace the wax ring.

Yes. We install standard, high-efficiency and comfort-height toilets, hauling away the old unit and making sure the new one is sealed and leak-free. Call (817) 587-1637 for an upfront quote.

A dripping faucet is usually a worn washer, O-ring or cartridge. It’s worth fixing right away — a steady drip can waste hundreds of gallons a month and drive up your bill. The repair is usually quick and inexpensive.

Yes. We’re happy to install a faucet, sink or fixture you’ve already purchased, or help you choose one. We make sure it’s mounted, sealed and leak-free, and we test everything before we leave.

Low pressure at one faucet is often a clogged aerator or cartridge, which is an easy fix. Low pressure throughout the home can point to a bigger supply issue or a hidden leak — call (817) 587-1637 and we’ll diagnose it.

Yes. Leaks under the sink — at the supply lines, P-trap, drain or garbage disposal — are common and should be fixed before they damage the cabinet. We find the source and repair or replace the failing part.

It depends on the repair or fixture, so we give you an upfront, no-obligation quote before any work begins. Call (817) 587-1637 and we’ll walk you through your options.

The most common signs are a rotten-egg or sulfur smell, a hissing sound near a gas line or appliance, dead or dying plants near the line, a higher-than-normal gas bill, and physical symptoms like headaches or dizziness. If you suspect a leak, leave the home and call us from outside.

Leave the home right away — don’t flip light switches, use the phone inside, or light anything. Once you’re safely outside, call us at (817) 587-1637 and, if instructed, your gas utility. We’ll locate the leak and make the line safe.

Yes. We run new gas lines for ranges, water heaters, furnaces, fireplaces, pool heaters, generators, grills and outdoor kitchens — installed to code and pressure-tested for safety.

Yes. Gas work requires a licensed professional. Superior Plumbing is fully licensed (License #40961) and insured, and all gas line work is performed to code and tested before we consider it done.

Yes. We perform pressure tests and leak detection on new and existing gas lines, and we can inspect your system if you suspect a problem. Call (817) 587-1637 for an upfront quote.

Common signs of hard water are white, chalky scale on faucets and fixtures, spots on dishes and glassware, soap that won’t lather well, dry skin and hair after showering, and shorter water heater life. North Texas water is typically hard, so most local homes benefit from softening.

A water softener removes the minerals (calcium and magnesium) that cause hard water and scale. A filtration system removes contaminants, chlorine, sediment and things that affect taste and odor. Many homes benefit from both — we’ll help you decide what fits your water and budget.

Off tastes and odors often come from chlorine, sediment, sulfur or other contaminants. A carbon or whole-home filtration system usually resolves it. We can recommend the right system to make your water taste clean at every tap.

Yes. We install and service whole-home filtration, water softeners and under-sink or reverse-osmosis drinking-water systems — sized and set up for your household. Call (817) 587-1637 for an upfront quote.

Hard water isn’t unsafe, but it shortens the life of water heaters and fixtures, leaves scale in pipes, spots dishes, and makes soap and detergent less effective. Softening protects your plumbing and appliances and makes cleaning easier.